Privacy Policy

Effective January 1, 2026

Ironstone Berkeley Concrete and Masonry, berkeleyconcreteandmasonry.com, hi@berkeleyconcreteandmasonry.com

Who this policy covers

This policy explains what Ironstone Berkeley Concrete and Masonry collects when you use our website, why we collect it and what you can ask us to do with it. We're a masonry contractor in Berkeley, CA, and this site exists so homeowners can learn about the work and reach us for an estimate.

It applies to every page of our site, starting with the home page, and to the information you send us through the site. It doesn't cover other websites we link to, because we don't control how they handle your information.

What information we collect

When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, the address of the job and a description of the work, plus any photos you choose to send.

When you call or text us at (510) 345-1156, we see your phone number and keep whatever notes we need to follow up on your project.

When you browse the site, some information is gathered automatically, such as the pages you visit, how long you stay, the type of device and browser you use and your general area based on your internet connection. This helps us see which pages people find useful. It doesn't tell us who you are unless you also contact us.

Cookies and analytics

Cookies are small files your browser stores so a site can remember things between visits. We use them to keep the site working and to count visits through analytics tools, which show us traffic in totals rather than by person.

You can block or delete cookies in your browser settings. The site will still work for reading pages and reaching us, though some features may not remember your choices.

How we use your information

We use what you send us to answer your question, set up a visit, give you a quote and do the work if you hire us. If we're on a job at your house, we'll also use your contact details to keep you posted on scheduling and to settle the bill.

We use site traffic information to fix problems and make pages clearer. We don't add you to a mailing list just because you asked for an estimate, and we don't sell your personal information to anyone.

Who we share it with

We share information only with the companies that help us run the site and the business, such as the service that hosts our website, the outside service that handles our contact form and our analytics provider. They get what they need to do that job for us and nothing more.

We may also share information if the law requires it, or to protect our business, our crew or our customers in a dispute.

How long we keep it

We keep contact and project details as long as we need them to answer you and finish your job, and longer for jobs we've done, because we need those records for warranty questions, taxes and our own bookkeeping.

If you reached out and never hired us, you can ask us to delete your details at any time. Analytics data is kept in summary form by the analytics provider under its own settings.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do what you ask unless we have to keep something for a legal or business record, and if so, we'll tell you what and why.

California residents have further rights under state privacy law, including the right to know what's collected and to ask that it be deleted. We won't treat you any differently for using those rights.

Keeping your information safe

We take reasonable steps to protect what you send us and limit who on our team can see it. No website or email system is perfectly secure, so please don't send anything sensitive like bank or card numbers through the contact form.

Children's privacy

Our site is meant for adults planning work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our site or the tools behind it change. The current version will always be on this page.

How to raise a privacy concern

If you have a question about your information or want to make a request, reach us through our contact page or call (510) 345-1156. We answer Monday through Friday from 7 AM to 9 PM and on weekends from 6 AM to 9 PM, and you can expect a reply within 1 business day.

To learn more about who we are and how we work, visit our about page.